Dispensing Service

Opening Times:

  • Monday – 09:00 to 18:00
  • Tuesday – 09:00 to 18:00
  • Wednesday – 09:00 to 18:00
  • Thursday – 09:00 to 18:00
  • Friday – 09:00 to 18:00

The Dispensary is at our main site in Theale and we are able to provide medication to patients registered at Theale Medical Centre if you live more than 1 mile as the crow flies from the nearest pharmacy.

However, if you live within 1 mile of a dispensing chemist, the NHS rules that we are not permitted to dispense to you. We have to issue a prescription to you instead. This is a legal regulation over which we have no influence. Find your nearest local pharmacy.

The only exception is if you can prove that you have ‘exceptional circumstances’ making it difficult for you to get to a pharmacy e.g. poor mobility.

Despite the government’s NHS agenda on patient ‘Choice’, this does not apply to Dispensing.

Please allow a minimum of 3 full working days for all medication queries and repeat requests to be actioned.

Due to safety reasons and to avoid mistakes we no longer take phone requests for repeat prescriptions. We have a dispensary general enquiry line on 0118 930 9002Dispensary phone lines are open daily between 09:00 and 18:00, Monday to Friday.